I'm gonna keep this short and sweet: don't do business in the hood.
Fuck the hood.
I went to purchase a new phone recently. Sounds like a pretty simple process right? Wrong. I searched online for the nearest T-Mobile store in my area and bam! There's one about 2 minutes away.
So I head over and I'm greeted by a guy that looks like this:
Rep - Whuss yo name?
Me - Rah-duh-mes.
Rep - Vladamir?
Me - What?
Me - RAHDUHMES.
I handed him my license so he could accurately input my address and...full name. Was that helpful? Nope! I found out that he misspelled my name after I called customer service to find out WHY I'm being billed (3) times for my first month bill. Oh yeah, I'm being billed (3) times.
So I'm trying to figure out how this mess was created and the customer service representative tells me that Radames Cruz Jr is not the primary account user's name.
-________________-
So I hung up and went to my.t-mobile.com and saw that my billing name was listed as "VLADIMIR CRUZ".
Sigh.